SCHOOL CHARTER SERVICES ONLY (Sports Transfers and Charters)

In the event that you wish to cancel your booking with PLAN B Transport we will require notification in writing as per the below conditions. Should you fail to do so the following cancellation fees will apply:

Cancellation Notification and Fees: Local School Sports/Transfers - SCHOOLS ONLY

50 % of the quoted amount as per the booking will be invoiced if the booking is cancelled within two hours of the departure. Again, must be notified via email. info@planbtransport.com.au

If coaches/buses arrive onsite at the pickup location/boarding point and are not required (have not been cancelled prior) the full amount will be invoiced as per the booking. Again, must be notified via email: info@planbtransport.com.au

Cancellation Notification and Fees - All Day Hire / PRIVATE / CORPORATE

50% refund policy applies when cancellations have been advised in writing at least three weeks prior to the departure time; Must be notified via email: info@planbtransport.com.au

50% of the quoted amount as per the booking will be invoiced if the booking is cancelled within three weeks of the departure time. Again, must be notified email: info@planbtransport.com.au

If coaches/buses arrive onsite at the pickup location/boarding point and are not required (have not been cancelled prior) the full amount will be invoiced as per the booking. Again, must be notified via email: info@planbtransport.com.au

In addition to the above cancellation fees, any associated costs incurred by Plan B Transport will be added to your invoice, should we be unable to obtain a refund from our suppliers. These costs may include; accommodation, barge fares and venues, boat hire or else that  that were required to secure your booking or from third party suppliers.

Late Return Fees will apply in the event that a chartered bus returns later than the time specified by the school upon booking. When booking the return pickup time please ensure that you are ready to leave the location upon the return time pickup. Should the bus be delayed due to any fault of the school then the school will be charged a return late time fee of $50.00 including GST for lateness up to 20 minutes.

A further fee of $25.00 including GST will then apply for every 15-minute increment thereafter. Any Late Return fees incurred will be notified to the school in writing via email following the charter and will appear as a line item on the final invoice issued to the school.

Corporate & Private bookings  ONLY

No cancellation is permitted three weeks prior to the booking date. Once payment is received and the booking is made we have a strict no cancellation policy or refund provided.

Any bookings made from third party suppliers have a strict no refund policy once the booking is made and payment is received.